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New Ideas Web Services, Inc.
Privacy Policy
(This policy is part of our Terms of Service)
Effective: June 22, 2004

For definitions, please see our Terms of Service Definitions.

We respect the privacy of everyone who visits our web sites. This privacy policy explains how we use and protect your information.

Our web site is not directed at children under 13 years of age. Any child under 13 years of age must have prior approval from his/her parent or guardian to use our web site.

What We Collect About You and Why:

Your information is NOT for sale.
We do NOT telemarket!
We do NOT sell your information to others!

VISITORS AND MEMBERS:
  • IP Address
    • Normal server logs (including server error logs)
    • Review and improve performance of web site and server
    • Review and improve services
    • Web site and server maintenance
    • Web site and server security
    • Help track down fraudulent transactions
    • IP Address may be used for "shopping carts," in place of cookies.
    • Sometimes used to allow navigation to certain portions of the web site
      (for example, Members can login and access their Members area)
    • Page Hit Counter (This is used to see how many unique page visitors we get.)
  • Cookies (What is a cookie?)
    • Web site navigation
    • We may use cookies to track partners, affiliates, and/or resellers.
    • Sometimes used to allow navigation to certain portions of the web site
      (for example, Members can login and access their Members area)
We collect personally identifiable information from Members as needed to provide certain web services. This includes, but is not limited to; processing orders, processing quotes, implementing our billing, invoice, support, and payment systems, and other uses related to the purpose of that service. We may use information to contact Members regarding their use of services provided by us and their experience in regard to those services.

ACCOUNT SIGN UP AND PLACING ORDERS:

      PERSONAL ACCOUNT:
  • Name (First, MI, Last)
    • Used in our internal Client databases.
  • Address
    • Used in our internal Client databases.
    • Used for R&D to enhance, evaluate, and review our effectiveness.
  • Phone Number
    • Used in our internal Client databases.
  • Fax Number (optional)
    • Used in our internal Client databases.
  • Primary Email Address
    • Used in our internal Client databases.
  • Secondary Email Address (optional)
    • Used in our internal Client databases
    • Used if primary Email address is no longer available
  • Create a Username and Password
    • Allows Members to login and access certain Member areas
    • Allows Members to update Account information
    • Allows Members to update certain billing information
  • Select a Secret Question
    • Member selects from a pre-defined list of questions.
    • Allows Members to have an easy way of confirming their identity.
  • Create a Secret Answer
    • Member chooses a personal (easy for them to remember, hard for others to guess)
      answer to a Secret Question that they select from a pre-defined list of questions.
      BUSINESS ACCOUNT:
  • Company/Organization Name
    • Used in our internal Client databases.
  • Job Title
    • Used in our internal Client databases.
    • Used if business contact person is no longer available.
  • Business Contact Name (First, MI, Last)
    • Used in our internal Client databases.
  • Business Address
    • Used in our internal Client databases.
    • Used for R&D to enhance, evaluate, and review our effectiveness.
  • Business Phone Number (and extension)
    • Used in our internal Client databases.
  • Business Fax Number (optional)
    • Used in our internal Client databases.
  • Primary Email Address
    • Used in our internal Client databases.
  • Secondary Email Address (optional)
    • Used in our internal Client databases.
    • Used if primary Email address is no longer available.
  • Create a Username and Password
    • Allows Members to login and access certain Member areas
    • Allows Members to update Account information
    • Allows Members to update certain billing information
  • Select a Secret Question
    • Member selects from a pre-defined list of questions.
    • Allows Members to have an easy way of confirming their identity.
  • Create a Secret Answer
    • Member chooses a personal (easy for them to remember, hard for others to guess)
      answer to a Secret Question that they select from a pre-defined list of questions.
DOMAIN NAME REGISTRATION:

This information goes into a public database as required by United States and Internet (ICANN) Law.
  • Domain Name
  • Name (First, MI, Last)
  • Address
  • Phone Number
  • Primary Email Address
  • Billing Contact Information
    • Billing Name
    • Billing Address
    • Billing Phone Number
    • Billing Email Address
If this concerns you, feel free to contact us about Domain Name Registration Protection.

RESEARCH
  • Pseudonymous Analysis
    We use certain data to understand the interests of Visitors to certain areas of our web site. We simply use this information for research and analysis. We do not connect it with any specific individuals (instead is it a pseudonymous identifier). This report simply says that someone visited these pages and did so from these pages. It also tells us if and when they used certain links or placed an order (we can use this information to find out what site placement is most effective and easy-to-find). This information can be used to gauge the habits, interests, and/or other specific characteristics of web surfers. Except where used in Client-only areas, this report also does not know who is a Client and who is a simple web surfer. For the purpose of this report, there is no need to know who these people are.
  • Pseudonymous Decision
    We use certain data to create relevant content to display to the web site User based on one or more previous pages. The most common use of this is to display a modified "Add-ons" page that allows you to see what you already have in the Web Hosting Account you are ordering. The function in this example must know that you are ordering a Web Hosting Account and how much of each available Add-on the Web Hosting Account has. It does not need to know who you are. This refers to new Web Hosting Accounts.
OTHER:
  • Domain Name
    • We collect the Domain Name that you are searching for. We only store the last available Domain Name searched. If it is available, we store it for you in a cookie and on our server for 31 days. This way you can come back to our site later and that Domain Name will be auto-filled for you.
  • Add-ons
    • Our server uses your current order to help you decide what add-ons are available based on your selected plan.
  • Promo Codes
    • We use some Promo Codes to determine advertising effectiveness and progress.
  • Web Site Update Notification
    • We reserve the right to send out (via Email) web site updates.
  • Sending out Member Email Newsletters
    • We do not currently send out newsletters.
    • We reserve the right to send out (via Email or postal mail) newsletters to current Members.
    • If we choose to do this, your information will not be released to non-Joint Companies.
  • Promote Products and Services
    • We reserve the right to send out (via Email or postal mail) promotional products and/or services.
    • We reserve the right to send out (via Email or postal mail) information to promote other products and/or services.
    • If we choose to do this, your information will not be released to non-Joint Companies.
  • Visitor Options
    • In some cases, web site Visitors may choose to give us their Email address and certain other information for receiving Email updates, Email newsletters, and/or other information.
    • If Visitors choose to do this, their information will not be released to non-Joint Companies.
We do not store your credit card numbers on our server.

Recipients - Who has access to this data:

Our Company Main New Ideas Web Services, Inc.
Our Company Joint Companies Other Joint Companies
Third Party Payment Processor If you pay via a third party (such as PayPal or other payment processor), your main contact information may be transferred to that third party to conduct payment.

We do not store your credit card numbers on our server.
Third Party Bank If you pay by electronic-check-draft, regular-check-information will be printed on a physical check to be deposited at the bank.
Third Party Potentials We may disclose any non-User-specific, non-identifiable information (such as web site traffic stats) to potential investors and/or potential Joint Companies
Legal Law Enforcement We may cooperate with proper United States law enforcement officials and agencies to help prevent fraud and to help catch any User committing fraud via our network. If a fraudulent User is or appears to be outside of the United States, we may provide assistance via a United States federal law enforcement agency. We will not deal with any foreign government directly. A properly issued United States Court Order may require us to disclose certain Member and Visitor information.
Public Domain Name Registry If you register a Domain Name, your Domain Name Registration is required by United States and Internet (ICANN) Law to be in the public "whois" database maintained by the Domain Name Registry. You will be prompted for Domain Name Registration ONLY if you register a new Domain Name through us.

If this concerns you, feel free to contact us about Domain Name Registration Protection.
Private Member Members may be able to view certain information that we may hold about them.

All of our Staff and data processors, which have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our Member's personal data. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control. Reasonable effort is made to secure certain "critical" Member information maintained on our computer systems and on our offline systems. As with any company, online or otherwise, we cannot guarantee that any information sent to, sent from, and/or on our systems will be completely secure. We will not be responsible for unauthorized access, unauthorized modification, destruction, or accidental loss.

We are not responsible for the privacy policies of other companies. Please see their respective privacy policies. We do not sell your information.

Your Access To Personal Data We May Hold About You:

You can ask us whether we are keeping personal data about you. Upon request and required proof of your identity, we will provide you with a readable copy of the personal data, which we keep about you. After being verified, you should receive this information within 90 days. There is a $10.00 processing charge (or lower if law requires) for each request.

We allow you to challenge the data that we hold about you. Where appropriate, you may have the data:
  • Completed (Fill in missing information)
  • Rectified (Repair a simple error)
  • Amended (Add special information or a special reply)
For access to the personal data we may hold about you, please contact our Legal Department using the button below.

We have the sole right to determine what constitutes acceptable proof of identity. We reserve the right to refuse or encode certain specific information (including, but not limited to: proprietary and security information). We reserve the right to refuse to provide anyone with a copy of personal data. In such situation, we would give a reason for the refusal. We reserve the right to terminate this privilege at any time, for any reason.

Data Retention - How long we keep your data:

This Data Retention policy is mainly for accounting, security, and legal purposes.
  • Domain Name Search Text for finding a new Domain Name is only kept for 31 days. (We only save the last available Domain Name you search.)
  • Information entered in the sign up process, if not completed, will be deleted after 31 days.
  • Cookies normally expire within 24 hours.
  • Transactional Cookies normally expire within 31 days.
  • Member data (including Member IP) is generally kept for a period of up to seven (7) years after Member leaves.
  • Non-Member data is generally kept for a period of three (3) months, however may be kept for a period of up to seven (7) years.
  • Web navigation and error logs are usually retained for a period of three (3) months, however may be kept for a period of up to seven (7) years.
  • Web site/server backups are usually retained for a period of seven (7) days, however may be kept for a period of up to seven (7) years.
  • Any information not covered herein shall be considered to have a default of up to seven (7) years.
Fraudulent transactions (and those on suspicion of being fraudulent) may be kept past our regular retention limit for a period of up to fifty-one (51) years.

Any data that is (or was) involved in any Legal Action may be kept past our regular retention limit for a period of up to fifty-one (51) years.

Links to Other Web Sites:

We cannot be responsible for the content or privacy standards used by other web sites that link to us or that we link out to. Members may have their own privacy policies on their own web sites.

Modifications:

We may amend this policy from time to time, so please check back periodically to review it. We will post any and all Revisions to it on this web page. The use of this web site (and all related web sites on our Network) constitutes acceptance of this Privacy Policy and our Terms of Service, including any and all Revisions.

Disputes - How to handle Privacy Policy disputes:

You can contact our Legal Department (listed below) and they will investigate and correct any errors or wrongful actions arising in connection with our Privacy Policy.

Questions - Additional questions about our Privacy Policy:

New Ideas Web Services, Inc.
Merrill Lynch Plaza
130 W Main Street
Fort Wayne, IN  46802
USA

 
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