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New Ideas Web Services, Inc.
Payment Policy |
(This policy is part of our Terms of Service)
Effective: July 12, 2004
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For definitions, please see our
Terms of Service
Definitions.
GENERAL INFORMATION
Client shall pay fees agreed upon during (each) Account and/or service sign
up (and as Revised). Clients have the option of paying monthly, quarterly,
or yearly (except as may be otherwise expressly required for any special
plans, special promos, and/or special contracts). Client is solely responsible
for ensuring that Client's Account is not Overdue and that Client's Domain
Name(s) and any other special services do not expire.
WEB HOSTING
Web Hosting Accounts must be paid before Account activation (or reactivation).
Setup fees are normally charged for all new Web Hosting Accounts and are
nonrefundable. Web Hosting is always billed (and must be paid) one month
in advance.
NO WEB HOSTING CONTRACT REQUIRED
You are not required to host with us for any predetermined amount of time
as with most web hosting companies. Some exceptions may apply (including,
but not limited to: special plans, special promos, and/or special contracts).
Your service is automatically renewed on your selected (monthly, quarterly,
or yearly) basis until canceled or terminated.
DOMAIN NAME
If you purchase/receive any Domain Names from New Ideas Web Services, Inc., any Domain
Name renewal fees are due thirty (30) days before the one (1) year anniversary
(each year) of Domain Name registration.
DOMAIN NAMES THAT REQUIRE TWO YEAR REGISTRATION
In the case of Domain Names that require (by the registry) a minimum two
(2) year registration period, New Ideas Web Services, Inc. may register that Domain
Name for the two (2) year period and charge you a yearly fee, instead.
WEB DESIGN
Web Design services normally require at least 50% down before design process
can begin. Payment must be fully secured before final release.
OTHER SERVICES
Any other service(s) must be paid before service activation (or
reactivation).
ACCEPTABLE FORMS OF PAYMENT
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Visa 1
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MasterCard 1
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Discover 1
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American Express 1
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PayPal
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eCheck 1 2
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Personal Check 2
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Business Check 2
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Cashiers Check 2
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Money Order 2
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Cash 3
1 For your security, payments made by credit card and/or eCheck
are processed through PayPal's secure SSL servers. PayPal is the largest
credit card processor on the Internet and are known for their super secure
transactions.
2 Personal checks, business checks and money orders MUST be drawn
from a United States bank, credit union, or post office.
3 We do accept cash, however, we are not responsible for lost,
damaged, or stolen mail. Any form of deliver verification (including, but
not limited to: Certified Mail, Delivery Confirmation, Signature Confirmation,
insurance and/or any other such delivery verification) will not prove delivery
of cash. If you choose to send cash, you do so completely at your own risk.
For extra security, you should wrap some newspaper around any Payment Method
sent by mail.
EXTRA CONDITIONS OF PAYMENT
All payments are to be payable in United States Dollars (USD) ONLY. PayPal
payment (when paid in what is exchanged as or considered United States Dollars)
is also allowed.
Member is solely responsible for any and all taxes, fees, surcharges, fines,
and any other charges that may be payable as a result of Member doing business
in relation to our TOS.
You understand and agree that we can ask our payment processors (including,
but not limited to: New Ideas Web Services and PayPal) to act on our behalf,
in collecting payment.
POSTDATED AND PREDATED CHECKS
Postdated checks will not be applied to your Account until the date listed
on the check. We are not obligated to accept checks postdated 30 days or
more. We are not obligated to accept checks predated 30 days or more before
postmark date.
CURRENT BILLING INFORMATION
You agree to provide us with complete and accurate billing information
(including, but not limited to: legal name, full address, telephone number,
Email address, and Payment Method) and to update this billing information
immediately if any changes occur.
BILLING CYCLE
When you sign up, you can choose your billing cycle: Monthly, Quarterly,
or Annually.
This billing cycle will apply to each service under your Account. This billing
cycle may not apply to Domain Name Registrations or SSL Certificates.
BILLING DATE
Your billing date is based upon the setup date of your Account.
Accounts setup on the 29th, 30th, or 31st
will have their billing date set as the 1st of the next month.
AUTOMATIC BILLING
VIA CREDIT CARD, PAYPAL, OR ECHECK
You authorize automatic billing on an on-going basis until your service is
canceled or terminated (and paid in full).
VIA CHECK (PERSONAL, BUSINESS, ONLINE EFT)
You hereby acknowledge and agree that this is our written authority (permission)
to make pre-authorized debits from your checking account.
CHANGES TO YOUR PAYMENT METHOD
You are responsible to report any changes in Payment Method to us thirty
(30) days before such change (or as quickly as reasonably possible).
CANCELLATION OF YOUR PAYMENT METHOD
If you cancel your Payment Method without first giving us an alternate Payment
Method, in some cases, may be considered fraud and may be prosecuted as such.
We reserve the right, in our sole discretion, to create special payment
agreements to achieve Overdue payment in full.
If Client maintains more than one (1) Account and/or service, a separate
notice is required for each Account and/or service that Client wishes to
be canceled.
EXTRA TERMS, CONDITIONS, AND/OR ENHANCEMENTS OF CHECKS
You hereby expressly agree that any check containing any terms, conditions,
and/or endorsements which would indicate that the deposit of the check is
contingent upon us performing and/or agreeing to something other than the
delivery of the goods and/or services that the check was written to pay for
shall be considered void and ineffective.
PAID-IN-FULL
The submission (delivery of) a check as "paid-in-full" (and/or other words
of similar meaning) without express written approval (on physical paper)
by us (while in a clearly identified and genuine dispute) shall be considered
"bad faith" ("unfair") and the term "paid-in-full" (and/or other words of
similar meaning) therefore shall be considered void and ineffective (not
an "accord and satisfaction"). Therefore such check will be treated as a
partial payment.
ACCOUNT CREDITS / BILLING CREDITS
Any credit will usually be applied to your Account within thirty (30) days
of credit being authorized.
NOTICE OF FUTURE FEE INCREASES
GENERAL PUBLIC
We reserve the right to change any prices, and institute new charges, at
any time, with or without notice, by posting the new prices and charges on
the web site.
CURRENT CLIENTS
We will notify current Clients thirty (30) days before any changes take effect
that would affect their existing Accounts.
Our method of notice shall be via Email (using the Email address that is
on file for the billing Account) and/or a notice posted in the Client's
Area.
We may, at our sole discretion, allow current Clients (in good standing)
to retain the old prices for any specified or non-specified time period.
INVOICE / BILLING DISCREPANCIES
New Ideas Web Services, Inc. agrees to provide Client with an Email invoice (sent
to the Account Owner and Billing Contact) of charges and fees for Client's
Account within a reasonable time after such charges and fees are incurred
and/or paid. Unless Client notifies New Ideas Web Services, Inc. of any discrepancies
regarding Client's Account within thirty (30) days after they first appear,
they will be deemed accepted by Client for all purposes.
PROMOTIONS
Promo code must be exact code to receive promo offer (not case sensitive).
Some promos may be void where prohibited, taxed, or otherwise
restricted.
Promotions are subject to Revision and/or cancellation at any time with or
without notice. We reserve the right, in our sole discretion, to Revise and/or
revoke any promotional offer previously offered without notice. Promotions
are subject to special additional terms and conditions. Unless otherwise
expressly indicated, promotions do not apply to renewals of (same) service.
However, we still retain the right to extend any promotion to any Client
for renewal of (same) service.
DOMAIN NAME DISCOUNT
To qualify, Client must start a new Web Hosting Account (with US Web Site
Hosting) during the promotional period. We may extend such promotion to loyal
Clients in good standing, however we are not obligated to.
"Domain Name Discount" means that you get a discount on your Domain Name.
This discount makes most of our Domain Names cheaper that the competition.
This discount can be applied to any Domain Name that we offer! Only one (1)
Domain Name Discount allowed per Web Hosting Account per year. Domain Name
is only good for one (1) calendar year per registration (some exceptions
may apply for select Domain Names, including ".co.uk"). Domain Name is subject
to the terms and conditions of that TLD's Registrar.
Client owns the Domain Name (we reserve the right of forfeiture for Overdue
Account payment recovery).
CANCELLATION OF SERVICE THAT INCLUDED A PROMOTION
If Client decides to cancel Web Hosting service before forty-five (45) days,
we may deduct the cost of promotion benefits from Client's Account.
regular price - discount price paid = promotion benefit
CANCELLATION OF SERVICE THAT INCLUDED A DOMAIN NAME DISCOUNT
If Client decides to cancel a service, we can release/transfer the related
Domain Name. We would do so by one of the following ways (at our option);
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We could have the Domain Name transferred to a new user account with the
Registrar.
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We could transfer the Domain Name to the Registrar of the Client's choice.
(Client would pay any related fees)
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We could release user account (if we used a single user account with that
Registrar). The Client's Account(s) must be paid in full (and secured in
full) before release/transfer can begin.
PAST DUE ACCOUNTS
An Account is considered "Past Due" if payment has not been received, in
full, by the billing due date. If we receive your payment (by mail) within
seven (7) days after the billing due date and it is postmarked by the billing
due date, we may reverse that late fee for you as a gesture of superior customer
service.
HOLDING PAST DUE ACCOUNTS
If, at any time and for any reason, payment is rejected, denied, and/or
questioned by the Client's source of Payment Method (including, but not limited
to: credit card company, bank, or credit union), we may consider the payment
to be "Holding Past Due" and we may choose, in our sole discretion, to suspend
and/or terminate your Account(s) and/or related service(s). Such suspension
and/or termination does not relieve you from your obligation to pay for services
used. Our Money Back Guarantee cannot be used to sidestep this action (to
commit fraud and/or theft-of-services).
DELINQUENT ACCOUNTS
An Account is considered "Delinquent" if payment has not been received, in
full, within fifteen (15) days after the billing date.
Your delinquent Account(s) and/or related service(s) will be suspended and/or
terminated if not already.
LATE FEE / OVERDUE ACCOUNTS
"Past Due," "Holding Past Due," and "Delinquent" (collectively referred to
as "Overdue") Accounts will incur a late fee of up to 3% or up to $3.00 per
month (whichever is higher), for each Overdue Account.
REACTIVATION FEE
If your Account has been suspended or terminated, you may be charged a
reactivation fee. For your Account and/or related service(s) to be re-activated,
your Account must not have any outstanding balances.
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SUSPENDED ACCOUNTS
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ANY REASON
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Web Hosting Accounts ....... up to $20.00 USD
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Reseller Accounts .............. up to $20.00 USD
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TERMINATED ACCOUNTS
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PAYMENT ISSUES
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Web Hosting Accounts ....... up to $50.00 USD
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Reseller Accounts .............. up to $75.00 USD
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TOS VIOLATIONS - SMALL
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Web Hosting Accounts ....... up to $100.00 USD
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Reseller Accounts .............. up to $150.00 USD
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TOS VIOLATIONS - GENERAL
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Web Hosting Accounts ....... up to $500.00 USD
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Reseller Accounts .............. up to $750.00 USD
Prices are per each Account (or each Hosting Account). Prices listed are
the maximum possible reactivation fee. Actual fees will be determined by
New Ideas Web Services, Inc. based on reason for suspension or termination.
PAYMENT FAILURE / PAYMENT RECOVERY
We reserve the right, in our sole discretion, to hold and/or refuse checks,
money orders, and/or any other Payment Method if we believe that it may be
fraudulent.
Fees for each returned, denied, disputed, and/or reversed Payment Method:
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Check
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up to $35.00* plus any fees and charges incurred*
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Credit Card
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up to $45.00* plus any fees and charges incurred*
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PayPal
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up to $35.00* plus any fees and charges incurred*
* Subject to applicable laws.
If you are Overdue, you agree that we may deduct (electronically or otherwise)
your Payment Method (and/or any other account that we reasonably believe
to belong to you, in whole or in part) the amount Overdue (and/or any amount
that would lead to, at least, partial payment of Overdue amount) as often
as it takes to receive Overdue payment in full.
FAILURE TO PAY OVERDUE ACCOUNT WITHIN 45 DAYS
Failure to pay Overdue amount (or make acceptable arrangements for payment),
in full, within forty-five (45) days after Overdue will result in termination
of that Account and all related services.
We also retain a special lien on all of your (personal and/or company) property
(may include, but is not limited to: Materials, files, and documents) in
our possession to secure any payment amount you may owe us. This special
lien shall be released when all payments (including, but not limited to:
Overdue amount and late fees) are received and secured in full.
Free Domain Names registered by us for you may, at our discretion, revert
to (become) the exclusive property of New Ideas Web Services, Inc. (to help pay for
your Overdue Account).
Accounts will continue to accrue fees (including, but not limited to: late
fees) while the Account is Overdue, even after cancellation and/or
termination.
THIRD-PARTY COLLECTION
We reserve the right, in our sole discretion, to refer Overdue Accounts to
a third-party for collection for any amounts which remain Overdue after
forty-five (45) days from the billing date. Client will be responsible for
all costs incurred by such action (including but not limited to: attorney
fees). We also reserve the right to report any unpaid balance to any credit
bureau.
MESSAGE POSTING
We reserve the right, in our discretion, to post a message on your web site(s)
and/or Domain Name(s) indicating your suspension or termination. Any visitor
to your web site(s) and/or Domain Name(s) would likely see such notice. The
purpose of such notice is to notify the Account Owner that the Account is
Overdue and/or that the Domain Name(s) is expired.
We may redirect your web site(s) and/or Domain Name(s) if you cancel your
Web Hosting Account and/or any Domain Name(s) registered through us.
Notwithstanding any other rights we may have in this TOS, any or all of your
web site contents and Materials may be destroyed if your Account is terminated
or canceled.
CLIENT NON-PAYMENT DISCLAIMER
We are not liable for any losses or expenses (and/or otherwise) incurred
by Client due to any action taken (and/or action failed to be taken) by
New Ideas Web Services, Inc. in response to Client's non-payment (including, but not
limited to: partial payment, failed, disputed, rejected, and/or questioned
payment and/or Payment Method).
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Questions - Additional
questions about our Payment Policy:
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New Ideas Web Services, Inc.
Merrill Lynch Plaza
130 W Main Street
Fort Wayne, IN 46802
USA
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